FAQS
FAQS
Here are some of the most frequent questions you might have. If you do not see your or want to speak to us directly click here to send an e-mail to our team, we will answer shortly.
Are those lighters safe?
Yes, all the lighters are tested before selling out.
What is the appropriate age for these lighters?
Our lighters are designed for 16+.
Shipping and Returns
I am not in the USA do you ship there?
Yes, we ship worldwide.
Can I return my products?
If you are not satisfied with your Olier product and it has not been used, you can send the product back to us for a full refund. If you have used it, we will negotiate with you, send back the product, and refund part of the amount. Shipping costs incurred during the return process are paid by the buyer.
When will I receive my products?
We usually ship your clothes within 2-4 days from the moment you order. The shipping time will depend on the shipping carrier you choose at checkout.
Here are some of the most frequent questions you might have. If you do not see your or want to speak to us directly click here to send an e-mail to our team, we will answer shortly.
Are those lighters safe?
Yes, all the lighters are tested before selling out.
What is the appropriate age for these lighters?
Our lighters are designed for 16+.
Shipping and Returns
I am not in the USA do you ship there?
Yes, we ship worldwide.
Can I return my products?
If you are not satisfied with your Olier product and it has not been used, you can send the product back to us for a full refund. If you have used it, we will negotiate with you, send back the product, and refund part of the amount. Shipping costs incurred during the return process are paid by the buyer.
When will I receive my products?
We usually ship your clothes within 2-4 days from the moment you order. The shipping time will depend on the shipping carrier you choose at checkout.