Returns

Retail:
The shipping time for retail products is about 2 weeks. If you do not receive the goods within 1 month, please contact our Whatsapp (+44 7887167035). We will help you check the logistics. If there are any problems with the logistics during transportation, we will arrange a refund or re-shipment for you.

Wholesale:
The shipping time for wholesale products is about 1-2 months. If you do not receive the goods within 2 months, please contact us via Whatsapp (+44 7887167035)， and we will help you check the logistics. If there are any problems with the logistics during transportation, we will arrange a refund or re-shipment for you.

Simply contact us through our Whatsapp (+44 7887167035) or leave us an email at Rhinochocolate@outlook.com